Contact Us

Contact Lumière Charm

Effective date: January 18, 2025
Last updated: October 2, 2026

We are available to help with orders, delivery, returns, product questions, accessibility, and privacy requests.

Customer support

Email: hello@lumierecharm.com
Phone: +1 267-499-9622
Business hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time

We normally respond within 1–2 business days. For order support, include your name, order number, the email used at checkout, and a short description of the issue. Please do not send payment card numbers or passwords by email.

Business information

Storefront: Lumière Charm
Operator: BEIQUNGAO INC
Mailing and return address:
2091 Nottingham Dr
Casper, WY 82609
United States

Website: https://lumierecharm.com

Privacy requests

To request access, correction, deletion, portability, restriction, objection, or another privacy right available in your jurisdiction, email hello@lumierecharm.com with “Privacy Request” in the subject line. We may need to verify your identity before completing a request.